Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary only basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by Agri-Supply UK (the "Linked Sites"). Agri-Supply UK has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Agri-Supply.co.uk is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so in accordance with privacy laws.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Agri-Supply UK website.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Agri-Supply UK.

All Agri-Supply UK account holders have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Details' in 'Your Account' on the Agri-Supply website or send us an email. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications which we might send you.

Cookies

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund of the product price. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or faulty item, etc.). If cancelled once shipped you will be liable for our shipping costs and any return costs. You should expect to receive your refund within 7 days of us receiving the return package, however, in many cases you will receive a refund more quickly.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you chose to cancel an order which was sent internationally either whilst in transit or after delivery you will be liable for all cost associated with sending and returning the items to us. This will be subracted from the refund sent to you.

Shipping

We can ship to virtually any address in the UK. Note that there are restrictions on some products, and some products cannot be shipped to international destinations such as electric fence posts.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such items can be found on its detail page. Smaller, lighter items can be sent via royal mail while larger, heavier items are sent by courier. The maximum shipping charge for orders to the UK mainland is £4.95 via courier. You will receive an option to either use Royal Mail or courier depending on your preference. Royal Mail delivery will typically take 1-3 days while courier deliveries are sent next day.

Orders which total over £150 are shipped free to the UK Mainland.

If your delivery address is in the following UK postcodes you surcharges will apply:

Scottish Highlands & Isles - IV1-36, 40-56, KA27-28, PH17-26, PH30-44, PH49-50, PA20-49 & 60-77, PA78, ZE1-3, HS1-9, KW1-3 & 5-17

Isle of Wight, Isle of Man, Channel Islands - PO31-41, IM1-9, TR21, TR25, GY1-9, JE1-4

Northern Ireland - All BT postcodes

The surcharges will appear in the checkout. If you have any queries about shipping or surcharges please do not hesitate to contact us.